FAQ's

Can I see the dietary menu? What options are GF/coeliac friendly, vegan/vegetarian?

We can cater for most other dietary requirements. Please make note of your special dietary requirements when you make your online booking, and let your server know once you have been seated.

Are the meats halal?

We have halal-certified meat on the menu, however there is no separate halal preparation space in our kitchens.

How many guests before the set menu is mandatory?

Parties of 10 or more guests will be required to dine from the set menu. Can be available from 6 pax and up on request.

Do you cater to dietaries on the set menu?

We can always make accommodations for those guests who have specific dietary requirements, even if the group is on a set menu. We offer alternative dishes as close to the original menu as possible, if that’s not possible we find a suitable swap. While we can sometimes accommodate on short notice, knowing beforehand allows chefs to make some preparations ahead.

What payments do you accept?

All Visa, Mastercard, and AMEX credit card transactions incur a processing fee of 1.8%. Debit card (Visa & Mastercard) transactions incur a processing fee of 1.4% and EFTPOS, 1.15%. International cards incur a processing fee of 3.5%. 10% discretionary service charge applies to all groups of 6+. 10% surcharge applies on Sundays. 15% surcharge applies on all public holidays.

Is catering available?

No we are a dine in restaurant only.

Is takeaway available?


Yes, tea, coffee and pastries are available for takeaway.

Are walk ins accepted?

We do accept walk-ins; however, a booking is highly recommended, especially on weekends.

Are children welcome & are there highchairs?

Yes, children and families are welcome. Guests under 18 years of age must be accompanied by a parent or legal representative to enter the venue. A legal representative is defined as an adult who holds parental rights and responsibility for the minor. Friends, partners, or older siblings will not be accepted as chaperones.
Yes, we have highchairs available on request.

Do you have disability access?

Our restaurant is located within a heritage listed building, so we do not have lift access.

Do you have gift cards?

Yes, we do. You can purchase a gift card here.

What gift cards are accepted?

We accept previously Rockpool Dining Group, previously Pacific Concepts, Hunter St. Hospitality gift cards, as well as Good Food and Gourmet Traveller gift cards.

What are your reservations contact details?

You can reach our reservations team on 02 9256 5695 / [email protected].
Please note, our reservations team operates within regular business hours, 9am – 5pm, Monday to Saturday. During service, our restaurant team may not be able to answer the phone right away.

I want to change my booking; how do I do this?


You can modify your booking directly via the confirmation email you received. Alternatively, you can contact us on 02 9256 5695 / [email protected], however our reservations team works within regular business hours, and the restaurant may not answer the call right away during peak service.

How do I organise an event?

Please email our team on [email protected]

Do you have a private dining room/what's the minimum number of people?

Yes, we have a private dining room located within the restaurant that can accommodate from 6 to 12 seated guests. We also have a larger private room that can accommodate up to 70 guests, this room is located above the restaurant and offers complete privacy.

What is your cancellation policy and do you require a credit card to confirm a reservation?

During peak service times, we kindly ask for a credit card to be placed on file when booking, helping us minimise last-minute cancellations and no-shows. If a booking is cancelled late or guests do not attend, a fee of $50 per person may apply. For small groups, we request at least 4 hours’ notice to avoid this charge. For groups of 8 or more, we require a minimum of 24 hours’ notice. Please note that separate cancellation terms apply to private room bookings, which will be shared at the time of reservation.

What is your dress code?

Smart casual

Is there parking available?

Yes, you can park in the Clocktower car park, which can be booked here.