FAQ's

Can I see the dietary menu?

What options are (GF/ coeliac friendly, vegan/ vegetarian)


We can cater for most other dietary requirements. Please make note of your special dietary requirements when you make your online booking, and let your server know once you have been seated.

Are the meats halal?

We have halal-certified meat on the menu, however there is no separate halal preparation space in our kitchens.

How many guests before the set menu is mandatory?

Parties of 10 or more guests will be required to dine from the set menu. Can be available from 6 pax and up on request.

Do you cater to dietaries on the set menu?

We can always make accommodations for those guests who have specific dietary requirements, even if the group is on a set menu. We offer alternative dishes as close to the original menu as possible, if that’s not possible we find a suitable swap. While we can sometimes accommodate on short notice, knowing beforehand allows chefs to make some preparations ahead.

Can you BYO cake & what’s the cakeage?

We welcome you to bring a cake for your celebration with no cakeage fee.

Surcharge info / large group surcharge fees

Visa and Mastercard credit and debit payments will incur a 1.7% processing fee, and all EFTPOS card transactions will incur a 1.2% processing fee. AMEX will incur a 2.7% fee. A 10% surcharge applies on Sundays, and a 15% surcharge applies on all public holidays

Is catering available?

No we are a dine in restaurant only.

Is takeaway available?


Yes, tea, coffee and pastries are available for takeaway.

Are walk ins accepted?

We do accept walk-ins; however, a booking is highly recommended, especially on weekends.

Are children welcome & are there highchairs?

Children are welcome when accompanied by an adult. 
We have highchairs available on request.

Do you have disability access?

Our restaurant is located within a heritage listed building, so we do not have lift access.

Do you have gift cards?

Yes, we do. You can purchase a gift card here.

What gift cards are accepted?

We accept Rockpool Dining Group gift cards, Hunter St. Hospitality and Pacific Concepts gift cards, as well as Good Food and Gourmet Traveller gift cards.

Can my gift card be used to make a booking?

We require a credit card on file as a guarantee to secure a booking. This is in line with the cancellation policy. Your gift voucher can be used at the time of payment.

What are your opening hours?

Sunday – Thursday | 7am – 12am
Friday & Saturday | 7am – 1am

What are your reservations contact details?

You can reach our reservations team on 02 9256 5695 / reservations@thecollectiverocks.com.au.
Please note, our reservations team operates within regular business hours, 9am – 5pm, Monday to Saturday. During service, our restaurant team may not be able to answer the phone right away.

I want to change my booking; how do I do this?


You can modify or cancel your booking directly via the confirmation email you received. Alternatively, you can contact us on 02 9256 5695 / reservations@thecollectiverocks.com.au, however our reservations team works within regular business hours, and the restaurant may not answer the call right away during peak service.

How do I organise an event?
Do you have a private dining room/what's the minimum number of people?

Yes, we have a private dining room located within the restaurant that can accommodate from 6 to 12 seated guests. We also have a larger private room that can accommodate up to 70 guests, this room is located above the restaurant and offers complete privacy.

What is your booking/cancellation Policy?

Groups of 6 or requested to provide your credit card details to secure this reservation. Nothing will be charged unless you do not show up for your reservation or you do not provide us with at least 4 hours’ notice of cancellation, in which case an automated charge of $50 per person will apply.

What is your dress code?

Smart casual

Is there parking available?

Yes, you can park in the Clocktower car park, which can be booked here.